The spa was larger than I first thought when we arrived. Although it was busy (I saw guests booking appointments and ran into a couple I knew) it was quiet and there was a sense of serenity. After our brief spa tour the spa supervisor made recommendations for my treatments, a 90-minute Palm Spa Herbal Luxury Massage followed by a 55-minute Nature’s Dream Facial one day and a 55-minute Surin Massage on another day.
The staff members I met were polite and self confident. The treatments were pleasant and the spa worthwhile. I would gladly return to the spa the next time I stay at the Twinpalms Phuket.
Handicapped Access No
Location On the second floor of the two story main building of the hotel.
Number Of Staff There were 20 employees
Owned and managed Palm Spa Co Ltd
Size The Palm Spa was 400 square meters large
Special Training Staff were trained in massage techniques and beauty product application on site by a dedicated spa trainer.
Treatment Rooms There were nine treatment suites within the spa including one presidential suite with steam, Jacuzzi and double Thai and western style massage areas; two double rooms with steam and Jacuzzi; two Thai and four single treatment rooms with steam, shower and water closets.
Year Opened-Renovated The spa opened in 2004 at the same time as the Twinpalms Hotel
Other The spa was open to the public although hotel guests had priority.
Date Of Review September 2010
Number Of Treatments Three
Reviewers Article and photographs by Elena del Valle
Treatments Experienced I had the 90-minute Palm Spa Herbal Luxury massage designed to blend Swedish massage and a hot herbal compress to warm the muscles. Later that same day, on the recommendation of the spa supervisor, I had the 55-minute Nature’s Dream Facial with a natural honey, orange, milk and a fresh cucumber mask to invigorate and soften facial skin. Both were performed in the same treatment room on a flat massage table (a leg pillow would have been welcome) by Ms. Sukharada who went by the nickname Thip. I also had a Surin Massage, a 55-minute treatment mixing Swedish, Thai and sports techniques. My maseuse was Mrs. Pennipa who went by the nickname Pook.
Would You Return? Yes