As a guest of the hotel I had access to the facilities of its nearby sister hotels, including a workout room and a spa, both in separate buildings. What I liked most was my well appointed, spacious and elegant corner presidential suite with a wrap around porch featuring views of the Waterfront and Table Mountain. Inside the suite, I was in a cocoon of comfort within easy reach of the hustle and bustle of shops and activities on offer at the Waterfront. At the same time, it was private and quiet.
I had a memorable stay at the Queen Victoria thanks to its superb location, luxury amenities, shared facilities, convenient ground floor restaurant and bar, excellent customer service, and my outstanding presidential suite. I say hats off to the Queen Victoria Hotel.
Class of Accommodation Five Star Hotel
Connectivity I was able to get online and access a VPN with ease the first day and part of the second day. By the evening of the second day I couldn’t access the internet despite multiple attempts. The following morning I connected with ease. Every time I wanted to use the internet connection I had to enter my username and password in the popup window.
General Manager Theunie Marais
Handicapped Access There were Wheelchair Friendly rooms and an elevator.
Length of Stay Two nights
Location Steps away from the popular V&A Waterfront shopping center in Cape Town, South Africa.
Managed Newmark Hotels, Reserves & Lodges
Owned TV Maphai, NB Markovitz, MG Markovitz, JS Swersky, HL Swersky, SLR Veley, and NA Markovitz (alternate).
Pets Allowed No
Size There were three suites and 32 rooms in the three story hotel which employed 60 staff.
Year Opened-Renovated The hotel opened in 2011.
A separate bedroom, also with a pretty view of the Waterfront, especially of the Cape Wheel, and direct access to the wrap around porch, had carpeting, a king bed with soft velour like headboard and foot board, mirrored matching night tables, large closet and two entry points to the unconventionally large bathroom. In the corner, facing the wall, there was a glass topped desk beneath a rectangular silver colored framed mirror with a glass lamp. The two luggage racks and bench at the foot of the bed were convenient. Although the suite faced the large shopping area and I could hear the sounds of the city on the porch, the interior was quiet.
The dining table and its armchairs offered seating for eight. The fabric cushioned living room furniture was comfortable as well as pretty. The sofa faced a flatscreen LG television and oversize entertainment cabinet with an iPod dock. As with the rest of the room the theme was light gray. The furniture was set atop patterned carpeting with khaki accents.
One of my favorite features was the suite’s corner wrap around terrace facing the Waterfront and harbor at its widest and Table Mountain and Dock Road on the other side. There was cushioned and comfortable outdoor furniture on the terrace.
In the evening, there was live piano music in the bar and restaurant. Before entering the fine dining restaurant my dinner companions and I sampled a sweet cocktail (a favorite) by the fireplace that divided the bar and restaurant. I was pleased that we were seated near the fireplace for our meal. My three course dinner at Dash was colorful and artistically presented. The service friendly and attentive. I particularly enjoyed the delicate petit fours at the end and I liked that Sam Wasserman, the executive sous chef, sourced ingredients from local producers.
Facilities Restaurant and bar onsite. Nearby shared pool and spa.
Fitness Center and Spa Between 8 a.m. and 8 p.m. I had access to a fitness room located in a separate building and the Sanctuary Spa (owned and managed by a separate company) in a building across the parking lot from the hotel. To use the fitness room a staff person had to escort me and open it. There were two Technogym treadmills, one elliptical machine, two bicycles, one yoga ball, one bench press and free weights beginning at four kilos. There were two wall mounted televisions, towels, and a pitcher of chilled water. The treadmills, elliptical machine and one bicycle were adjacent to the window and had partial views of Table Mountain. Although my welcome letter indicated booking gym time was recommended during peak hours I was the only guest using it at 8 a.m. As I left another guest arrived.
Pool As a guest at the Queen Victoria I had access to a pool (closed for winter during my stay) next to the Dock House and shared by three sister properties. It was 11 meters long by five meters wide and ranged in depth between .8 meters and 1.4 meters.
Date of Review September 2015
Photos and Article by Elena del Valle
Service There was twice daily room service. All the staff members I met such as Norbert, manager at Dash, the ground floor restaurant, and Mr. B. also at Dash; as well as Nelson at the entrance, and Zara at reception were friendly, helpful and attentive. One of the entrance staff escorted me to the door of the restaurant at the Waterfront to make sure I arrived on time for my reservation.
Would You Stay There Again? Yes
- Queen Victoria Hotel
- Portswood Close, Portswood Ridge
- V&A Waterfront
- Cape Town 8001
- South Africa
- +27 21 418 1466 and +27 21 427 5900
- Fax +27 21 427 5901