A number of aspects of the experience were less than we expected from such an iconic property. For example, the cashier was unable to accept any of our United States credit cards and we were forced to pay in cash or forgo our seats. Dozens of people, many foreign language speakers, stood in line at the building entrances where staff answered questions in a curt and impatient manner in broken English. In spite of those moments I was glad we attended and would return to the venue for a future musical performance.
At one moment a staff person sent us from a side entrance to the main entrance. Two staff at the main entrance refused us entry even though we had tickets, sending us back to the side entrance where the first staff person insisted we return to the main entrance. After some discussion, we were allowed to proceed through the side entrance.
We did not appreciate the limited amount of information about the venue and seating available in advance or the lack of a phone number where we could find out more about our seats, the building, and the amenities available for attendees. We liked the performing arts performance at the Palais Garnier in general and appreciated the beauty of the building in spite of some of the disappointing aspects of our experience.
Handicapped Access There were ramps, elevators, and documents for non-seeing people in elevators, ramps and in the library-museum of the Palais Garnier (part of the Bibliothèque Nationale de France).
Location In the city’s ninth arrondissement
Number Of Employees In 2011, there were 2,118 employees at the Opera National de Paris Bastille and Garnier theaters. Of those, 1,570 were permanent employees and 548 temporary workers.
Owned-Managed The Palais Garnier is one of the two for profit theaters of the Opéra national de Paris, an EPIC (établissement public à caractère industriel et commercial) entity.
Pets Pets were not allowed in the Opera National de Paris buildings.
Size The building’s interior space is about 12,000 square meters large with 1,926 seats and 15 floors.
Transportation The theater is in the heart of the city within easy reach by public and private transport.
A brightly colored Marc Chagall adorned the auditorium ceiling from which an eight ton crystal chandelier hung. The Italian style horseshoe shaped room, decorated in red and gold, housed 1,900 red velvet seats. On the stage and facing the audience a painted canvas imitated a curtain draped with gold braid and pompoms.
In 2012, more than 856,000 people visited the Palais Garnier and the Opera Bastille. Twelve to thirteen percent of visitors to the two opera venus came from outside France.
We attended a two-part matinee of La Cenerentola by Giacchino Rossini under the musical direction of Riccardo Frizza. It was a production of the Bayerische Staatoper of Munich with music performed by the Orchestre et Choeur de l’Opera National de Paris. Jean-Pierre Ponnelle was in charge of the scenography. Maxim Mironov (Don Ramiro), Nicola Alaimo (Dandini), Bruno de Simone (Don Magnifico), Claudia Galli (Clorinda), Anna Wall (Tisbe), Marianna Pizzolato (Angelina) and Adrian Sampetrean (Alidoro) sang.
Do they welcome children? The Palais Garnier welcomed children of all ages. The presentations Jeune Public of the Opera National de Paris were for children from three years of age.
It was too warm for a coat or even a heavy sweater where we were seated. The restroom and coatroom lines during the intermission were long.