Far from the tourist crowds attractive sunlit, spacious facilities on a man made island within the hotel and residential complex were just the beginning. The spa had friendly staff with a professional attitude and well delivered treatments within a quiet, clean and relaxing environment. In addition, some of our favorite treatments, the Bastien Gonzalez pedicures, were available exclusively at that spa in South Africa.
Following our treatments we were escorted to a relaxation area with hot and cold beverages, fruits and snacks (we especially liked some of the sweet snacks) and invited to take advantage of the spa facilities at our leisure. While the sauna and steam room were tempting I went for a swim at the hotel infinity edge pool just a few steps away, across a small bridge. It was the perfect end to a wonderful morning and worth repeating. The next time we are in Cape Town a visit to the One&Only Spa will be a priority, especially the Bastien Gonzalez pedicures.
Location In the heart of the V&A Waterfront in Cape Town
Number Of Staff There were 18 staff members including nine Espa therapists, four Bastien Gonzalez manicurists and pedicurists, five front of house reservationists and a manager. Our therapists that day were Alexandra Zaderer with eight years of experience (three of them at the One&Only Spa); Marlise Uys who had seven years of experience (three of them at the One&Only Spa); and Michelle Russell who had six 6 years of experience (two of them at the One&Only Spa).
Owned and managed Kerzner International and One&Only Resorts
Size The one thousand square meter spa was a single story in one section and two stories tall in another.
Spa Manager Rosemary Read
Special Training All therapists were Espa trained. The training, according to a One&Only Spa spokesperson, consisted of four weeks of intense training and continuous refresher training, especially following the introduction of new treatments. Therapists were required to have CIDESCO (Comite International d’Esthetique de Cosmotologie) and ITEC (International Therapy Examination) qualification, and had to have worked in industry for more than three years before working at the One&Only.
Treatment Rooms There were 10 treatment rooms: eight single treatment rooms and two couples spa suites. There was also a Yoga Pavilion for outdoor and indoor treatments as well as two Bastien Gonzalez Studios (individual treatment rooms). The tables in the treatment rooms we had our treatments were adjustable and comfortable.
Year Opened-Renovated The spa was established April 2009.
Facilities Vitality Pool, Sauna and Steam Room, Ice Crusher Fountain, Experience Showers, Relaxation and Tea Room, and Spa Gardens.
Pool Spa guests had access to the hotel’s 350 square meter heated infinity pool (excluding Festive Season). Within the spa there was an indoor Vitality Pool heated to 33 degrees Celsius.
Other The spa had received: Readers Choice Award For the Best Hotel Spa In Africa 2010 and 2011, Top 10 Best Interior Design Spa Award 2011 (worldwide), Favorite Spa In Africa 2011 at the Spa Finder Award, Best Hotel Spa in Africa and the Middle East 2011 at the Sliver Sage Awards, and Best Hotel Spa In Africa 2011 at the World Spa Awards.
Date Of Review March 2012
Number Of Treatments Six
Reviewers Article by Elena del Valle
Photos by Gary Cox
Would You Return? Yes
Following the pedicures we descended down a central staircase to the lower level locker rooms, where we would have the remaining treatments, to change. After leaving our clothes and personal items in a locker we exited the lockers area to find our therapists waiting. Mine introduced herself and escorted me to the treatment room. After disrobing I settled on the comfortable massage table for a 60-minute Essence of Africa Treatment, a new treatment that combined traditional African techniques and a special blend of indigenous oils and ingredients. Developed in conjunction with international spa specialists Espa, whose brand and treatments were exclusive to One&Only Spa, the Essence of Africa Signature Journey relied on traditional African tools such as the wooden rungu stick, and age-old healing ingredients, like baobab tree oil and rooibos (South African red tea) leaves believed to uplift the senses, improve skin elasticity and reduce stress. It was the definitive indigenous signature treatment on the One&Only Spa’s menu. The therapist dedicated about half of the time to a scrub and the rest of the time to a back and neck and shoulders massage. The combination worked well. My travel partner had a muscle relaxing sports style full body massage which he liked.
Immediately after the massages and in the same treatment rooms we each had a 60-minute facial. My travel partner had a Purifying Facial, Shoulder and Scalp Massage designed to work at a deep level to cleanse and hydrate the skin and ease muscular tension. A triple cleanse with hot towels was included to sooth and soften the skin and facial hair to aid in clearing the complexion and preventing blocked pores. A relaxing massage of the face, shoulders and scalp was part of the treatment to release tight muscles and tension. I had an Intensive Facial, similar in many ways to the Purifying Facial he had with the added bonus of hydrating and skin nourishing products.