Visited by more than five million people a year, the Metropolitan Museum was a bustling art reservoir. In spite of large crowds, the afternoon we were by there was plenty of space to enjoy the fine art; we were even able to approach individual sculptures and paintings to observe a detail or identify a signature. This was noteworthy because getting within a couple of feet of major artworks at other comparable museums can be a tricky.
Getting around was a challenge initially. The maps available at the information desk were helpful though at times directions were necessary. Several hour-long familiarization tours were available. Obtaining accurate, up-to-date information or any kind of personalized welcome was difficult. Once or twice we encountered helpful staff members. Most of the staff attitudes we observed ranged from indifferent, to arrogant to offensive.
Average Duration Of Visit : Requires multiple visits
Handicapped Access : Yes
Managed : Director Philippe de Montebello and a board of trustees
Owned : The City of New York and the trustees of The Metropolitan Museum of Art, a nonprofit organization, formed a partnership to bring the Museum’s services to the public. The complex of buildings in Central Park is the property of the City, which provides for the Museum’s heat, light, and power. The City also pays for about half the cost of maintenance and security for the facility and its collections. The trustees are responsible for all conservation and education expenses.
Size Two million square foot building
Other When we visited the Museum, cellular phones were prohibited in the building including the galleries, dining areas, library and auditoriums.
The Museum had 17 curatorial departments and approximately 1,800 full-time employees and 900 volunteers. In recent years, its educational programs have been attended by 350,000 people per year. These programs included tours, lectures, symposia, film showings, teacher-training workshops, visitor information, reference library services, and apprenticeship and fellowship programs.
Would You Visit This Museum Again Yes