The Spa at Cape Grace

Address:

Cape Grace Hotel
West Quay,
Victoria & Alfred Waterfront
PO Box 51387,
Waterfront 8002
Cape Town
South Africa

Phone:

+27 21 410 7100

Fax:

+27 21 418 0495

Website:

www.capegrace.com

Email:

spa@capegrace.com

Overall impression After a few days of game viewing and a long drive into town nothing feels better than a massage and beauty treatments. It was especially nice to change into on a bathrobe and oversize slippers in our Cape Grace hotel room and walk down the hall to the hotel spa for a much needed respite. A large and colorful mosaic greeted me behind the glass doors of the spa. Beyond it a young lady welcomed me politely and showed me to a waiting area nestled between therapy rooms. The common room had a marvelous view of Cape Town and its famous Table Mountain. Being the only one in the room, I sat down in a cushy lounge chair, sipping herbal tea and enjoying the million dollar private view. 

Fifteen minutes later my therapist led me to a treatment room for a relaxing massage. When I arrived I also requested a couple of impromptu treatments, crossing my fingers that someone could squeeze me in. They graciously accommodated my request making me feel dust free and “civilized” in time for dinner.

The Spa at the Cape Grace was a quiet, spacious and welcoming oasis on the top floor of the hotel. Staff were cordial and friendly, the services professional, the ambiance soothing and the location couldn’t be better, especially for hotel guests.  

Location On the top floor of the Cape Grace Hotel on the waterfront in Cape Town  

Owned and managed Cape Grace Hotel

General manager Alex Bochnig

Year opened/renovated Established in 2003  

Size There were five treatment rooms in 230 square meters (2,300 square feet) of space  

Handicapped access The spa welcomed disabled guests. There was a paraplegic bathroom in the hot spa area.

Languages English, Afrikaans and German

Common areas A huge colorful African themed mosaic greeted entering guests. It was made up of panels of different colors reflecting a thematic expression of the spices:  saffron yellow, cinnamon bronze, paprika red, cilantro green and calendula orange.  The mural mosaic was meant to reflect the trade routes and boats which have carried spices for centuries around the Cape of Good Hope, “evoking far off lands, precious laden cargoes of aromatic blends and fragrances, distant memories and earthy hot pleasures.” I thought it was cheerful.

Other visual effects included running and still water features, hanging artwork, standing sculptures, rich mahogany timber floors, fresh flowers, specially designed hand-woven rugs, and custom designed furniture.

Number of staff Fifteen frontline, therapists, stylist, and house keeping staff looked after the spa and its guests. When scheduling became over busy, the spa also called on freelance therapists.

Special training Therapists had at least two years of training and were internationally and nationally qualified. International certificates were from the Comite International D’Esthétique et de Cosmétologie (CIDESCO) ITEC and Confederation of International Beauty Therapy & Cosmetology (CIBTAC). They received intense training on site to uphold five star standards. Some staff had international experience.

Treatments experienced Manicure, wax and African Cape massage

Treatment rooms The spa housed hair salon (9 square meters), dry treatment room 1 (9 square meters), wet treatment room 2 (8 square meters), dry treatment room 3 (8 square meters), wet treatment room 4 (14 square meters), post treatment room (15 square meters), and hot spa area (48 square meters).

Lockers and bathrooms There was one shower and one toilet per change room. The ladies change room had six lockers and the men’s change room had four lockers. I changed in our hotel room and walked down the hall to the spa to my appointments, which is apparently what most guests do.   

Cleanliness Excellent

Amenities Complimentary amenities were still and sparkling water, fruit juice, tea, and fruits. Guests could order from a health menu. In the changing rooms there were creams, eau de toilette, and shower caps.  

Facilities The Spa had a sauna, steam room, body shower, rain shower, and individual spa bath.

Other African accents included rooibos tea, shea butter, snowbush, beads and the use of African techniques.

Number of treatments Three

Date of review October 2005

Would you return?   Yes

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