We appreciated the bilingual service oriented staff accustomed to demanding international customers; excellent dining choices within the property and a place to work off the calories and relax after a stressful day. The many advantages overshadowed the slightly weathered appearance in our room and some of the common areas, in spite of a recent renovation. There was a selection of meeting rooms with high technology audio, video and projection equipment available for rent.
Concierge Daniel Flandrin
Connectivity For a supplement of $20 per 24 hours, our room offered a high-speed DSL Internet connection.
General Manager: Noumane Aidi
Handicapped Access Yes
Length Of Stay One night
Location In the prestigious eighth arrondissement a few blocks from the Champs Elysees
Managed Groupe Royal Monceau
Metro Line 1 Charles de Gaulle Etoile
Owned Private owner
Size 203 rooms, including 45 suites
Year Opened-Renovated Originally established in 1928 and last renovated in 2001
Our room looked a bit worn. The carpet needed replacing and the furniture refinishing. Although it was in a quiet corner and we appreciated the courtyard peace, it was also the last room in our hallway. This meant that in order to reach the elevators we had to pass the frayed and sometimes odoriferous service area.
As is often the case in France, the water closet was separate from the rest of the bathroom. The one in our room included a pretty miniature sink inside it.
Our only challenge was operating the modern whirlpool in the bathtub and shower stall. The whirlpool controls were hard to move. It took 15 minutes for two of us to decipher the control panel. We could not find instructions in the room and did not want to call room service at 11 p.m.
One night, we did not feel like dressing for dinner so we tried the room service. Our club sandwich was appetizing with chicken and fabulous bacon. The French fries came in a platter that fed two of us with spares. They arrived freshly fried and hot! The chef salad was well prepared and served with a flavorful dressing on the side. The order arrived a prompt half an hour after we called for it.
Facilities Two gourmet restaurants, a spa restaurant, a bar, a fitness room and spa.
Fitness Center And Spa Use of the swimming pool, fitness center and spa areas was complimentary for hotel guests. In addition to the work out area, there was an indoor swimming pool. In the spa, there were sauna and steam rooms segregated by gender. The spa offered a good selection of services though advance booking was required for the beauty treatments. I enjoyed a relaxing visit to the sauna and two treatments. It was the perfect choice for a rainy winter day. Everything was clean. The masseuse was polite and well trained.
Languages: French, English
Date Of Review January 2004
Ease Of Reserving A Room N/A
Would You Stay Again? Yes