Hard Rock Hotel Orlando

Hard Rock Hotel Orlando pool area is awesome

Address:		Hard Rock Hotel 5800 Universal Blvd. Orlando, FL 32819-7888

Telephone:		1-407-503-ROCK (7625) 1-888-322-5541
Fax:		407-503-ROLL (7655)
Email:		N/A
Website:		Hard Rock Hotel Orlando

Overall: I enjoyed my stay at the Hard Rock Hotel. It was new, clean and full of fun rock themed decorations; the staff was attentive. The staff at the concierge floor common room could have done a better job. They spent too much time in conversation with each other and not enough looking after their guests. Otherwise, I thought the hotel was a great buy and wonderful place to stay near the attractions. My favorite hotel stay in Orlando.

Year opened/renovated: January 2001

Owned and Operated: Loews Hotels

Class of accommodation: AAA Four diamonds

Size: 620 non-smoking and 30 smoking rooms on 7 floors, Handicapped accessible rooms and phone lines for hearing impaired

Ease of reserving a room: Arranged through a third party.

Check-in/check-out process ease: : Check-in and checkout was fast and efficient. We upgraded to a concierge floor at their suggestion and were pleased.

Language: English

Lobby and common areas: :"California mission estate" Hard Rock themed ambiance, music and decoration, including all original paintings and drawings. We appreciated the many small touches and custom features.

Rooms: The room and hallway carpets looked a bit weathered though nice and clean. The view from our window was to a side courtyard. Decorated in muted earth tones, it was blissfully quiet inside the room. In addition to two large beds, there was a desk (including a two-line speakerphone and dataport), one comfortable chair and wet bar, including a minibar. The closet included a safe. The room included a CD player.

Bathrooms: The bathrooms matched the bedroom in comfort, including a bathtub and phone.

Cleanliness: Generally good, although the bathroom could have been cleaner when we arrived (dirt on floor).

Amenities: The bathroom supplies were a special Hard Rock brand with cool and clever captions. When we were there, the concierge floor included continental breakfast, cookies and snacks in the evening. The concierge floor lounge featured a collection of CD's guests could borrow to play in their rooms.

Rooms are spacious and well appointed

Facilities: Four restaurants and a lounge; an artificial sand beach and adjacent pool including a waterslide, Jacuzzi, and underwater music; rock music throughout the hotel common areas including the pool with a 12-speaker underwater sound system; rock and roll memorabilia throughout the property; room service; ping-pong; express access to rides with room key; health center with work out equipment; and Hard Rock Hotel souvenir shop. ATM machine available in the lobby. Room service 24 hours a day.

Though it was not available when we visited the Hard Rock, not even on the Club floor, currently Wayport High speed Internet access is available in all rooms

Conference Facilities:: Good, including 6,000 square feet of meeting room space

Pool and/or Beach: The pool area was attractive, with cabanas, underwater music, jacuzzi and great landscaping. There is an artificial sand beach with volleyball and waterslide.

Restaurants: Four restaurants and a lounge. The meals we had were acceptable hotel food with a variety of dining choices and attentive staff. Noise level was high the times we visited.

Other: It was nice to have a CD player in the room; even if it meant walking all the way to the Club floor room to borrow CD's. A family oriented hotel, offering comfort and luxury with a rock and roll theme. There was constant rock music everywhere and common areas were bustling with activity. It was one of my more pleasant stays in Orlando. For us as tourists and visitors, the quick access to the nearby Disney area made it convenient and complimentary water taxis (and buses) offered an alternative when we preferred to ride in comfort instead of walking (10 minutes). They also kept the Loews Orlando hotels (Hard Rock, Portofino and Royal Pacific) connected. Wonderful benefits we did not have time for was Universal Express preferred access to theme rides; and the room key special charging privileges, which allowed guests to buy food and merchandise at Universal properties in Orlando. Pet Friendly property.

Length of stay: three days

Date of review: September 2002

Would you stay again? Yes